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Your questions
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What services do The Family Opticians offer?
We provide a full range of eye care services including comprehensive eye exams, advanced retinal scans, children’s eye care, contact lens fittings, specialist clinics, and a wide choice of glasses, frames, and sunglasses for all ages.
Where are you based?
We have two practices: one in Ware and one in Bishop’s Stortford, serving families across Hertfordshire and beyond.
How often should I have an eye test?
We recommend having an eye test every two years. However, some people—such as children, over-60s, or those with existing eye conditions—may need more frequent check-ups. Our opticians will advise what’s best for you.
Do you provide children’s eye care?
Yes! We offer dedicated children’s eye tests, advice on vision development, and a wide selection of frames designed especially for young wearers.
Can you help with contact lenses?
Absolutely. We provide contact lens assessments, fittings, and aftercare. Whether you’re new to contact lenses or looking to change your type, our opticians will guide you through the process.
What specialist services do you offer?
Our specialist clinics include advanced retinal imaging, low vision support, and management of eye conditions such as glaucoma or dry eye. We also provide occupational and sports eyewear solutions.
Do you accept NHS patients?
Yes, we provide NHS eye tests for eligible patients, as well as private appointments. Please ask our reception team to check your eligibility.
How can I book an appointment?
You can book online through our website, call your nearest practice, or pop into the practice directly to arrange a convenient time.
Do you sell designer frames and sunglasses?
We’re a trusted independent practice with decades of experience, modern technology, and a friendly, family-first approach. Our goal is to make sure every patient feels cared for and leaves with clearer, healthier vision.
Why should I choose The Family Opticians?
We’re a trusted independent practice with decades of experience, modern technology, and a friendly, family-first approach. Our goal is to make sure every patient feels cared for and leaves with clearer, healthier vision.
